Our laser engraving machines can work with a wide range of materials, including wood, acrylic, leather, glass, paper, fabric, and some metals (with appropriate settings). However, materials like PVC or vinyl are not recommended due to harmful fumes.
Regular maintenance includes cleaning the laser lens, checking the alignment, ensuring proper ventilation, and lubricating moving parts. Refer to the user manual for detailed instructions and a maintenance schedule.
First, check the power supply and connections. Ensure the laser tube and lens are clean and undamaged. If the issue persists, consult the troubleshooting guide in the manual or contact our support team for assistance.
Our machines range from $500 for entry-level models to $5,000 for professional-grade systems. Pricing depends on the laser power, engraving area, and additional features.
Delivery typically takes 5-10 business days within the continental US. International shipping may take 2-4 weeks, depending on the destination and customs clearance.
Our warranty covers manufacturing defects and includes free repairs or replacements for up to 1 year from the date of purchase. Consumable parts like laser tubes are covered for 6 months.
Our machines are compatible with popular design software like Adobe Illustrator, CorelDRAW, and LightBurn. We also provide proprietary software for basic operations.
Specifications vary by model. Common features include laser power ranging from 40W to 150W, engraving areas from 12×8 inches to 40×28 inches, and compatibility with Windows and macOS.
Yes, some models allow upgrades such as increased laser power or larger engraving areas. Contact our support team to discuss upgrade options for your specific machine.
Yes, we provide comprehensive video tutorials, user manuals, and live online training sessions to help beginners get started with their laser engraving machines.
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